Terms of Use

Effective 22 December 2026

Kopi Boy is run by KOPIE BOY (UEN 53535194A), a sole proprietorship registered in Singapore ("Kopi Boy", "we", "us"). These terms apply to everyone who uses the Kopi Boy website and apps: customers, merchants (home cooks and stalls) and riders. By creating an account or placing an order, you agree to them. If you don't agree, please don't use Kopi Boy.

1. What Kopi Boy is, and what it isn't

Kopi Boy is a platform that connects customers with merchants and riders. We are not the seller of the food and we do not cook, pack or deliver it. When you order, you are buying from the merchant, not from us. Riders are independent people who choose to deliver; they are not our employees.

We do not take commission on food sales. We do not collect or hold your payment. Customers pay the merchant directly, by PayNow, using the details shown at checkout. Any delivery fee shown in the app is only a suggested estimate; the final amount is agreed between the customer, the merchant and the rider. If a delivery fee applies, the customer pays it to the merchant as part of the order, and the merchant pays the rider. Kopi Boy takes no part of any delivery fee.

2. Accounts

You sign in with your Google account. You must be at least 18 years old to create an account.
Keep your account secure. You are responsible for what happens under it.
Give us accurate information, and keep it up to date.
One person, one account. Don't pretend to be someone else.

3. For customers

An order is a deal between you and the merchant. The merchant may accept or decline it.
Check the order total, any delivery fee, the pickup or delivery details and the PayNow details before you pay. Pay only the merchant named in the app. If there is a delivery fee, it is part of what you pay the merchant; you do not pay the rider separately unless the merchant tells you so.
Cancellations, changes, refunds and complaints are settled between you and the merchant. If there is a problem, tell us at kopiboysupport@gmail.com and we will try to help, but we cannot promise a refund or a result.
Scheduled and next-day orders are accepted at the merchant's discretion and may be subject to cut-off times shown in the app.

4. Food safety, allergens and halal

Merchants are responsible for the food they prepare, for its hygiene and safety, and for holding any licence, registration or approval the law requires them to have (including any requirements of the Singapore Food Agency).
Merchants are responsible for the accuracy of what they say about their food, including ingredients, allergens and any halal claim. We do not inspect kitchens or certify food.
If you have an allergy or dietary need, ask the merchant before you order. We cannot guarantee that any food is free of any ingredient.

5. For merchants

Subscription. Merchants pay a subscription of S$29.95 per month to KOPIE BOY. There is no commission on your sales. Any free or founding-merchant period will be told to you in writing (by email or in the app) and applies as told.
How to pay. Pay by PayNow or bank transfer to KOPIE BOY, using the details shown in the app or sent to you. Paying earlier for more than one month is fine.
Late payment. We will remind you first and allow a short grace period. If a subscription stays unpaid after that, we may pause your kitchen so it takes no new orders until you pay. Orders you have already accepted should still be fulfilled.
Cancelling. You can stop at any time by telling us. Months already paid are not refunded unless the law requires it.
Price changes. We will give at least 30 days' notice of any change to the subscription price.
Paying riders. If a rider delivers your order, you are responsible for paying the rider the delivery fee you agreed with them, on time, by PayNow or cash. You may include a delivery fee in what the customer pays you, but whether you do, and how much, is for you to decide; the fee shown in the app is only a suggested estimate. Kopi Boy does not pay riders or take any part of a delivery fee.
Your responsibilities. Keep your kitchen details, menu, prices, photos, opening times and payment details accurate; prepare food safely and lawfully; fulfil orders you accept; treat customers and riders with respect; and keep customer information (such as names, phone numbers and addresses) private and use it only to fulfil the order.
Your content. You keep ownership of your photos and descriptions. You give us permission to display them in Kopi Boy and in our promotion of Kopi Boy. Only upload what you have the right to use.

6. For riders

Riding with Kopi Boy is free. You choose when, where and whether to ride. You are independent, not our employee.
You are responsible for your own vehicle, licence, insurance and safe riding, and for following the law, including the Road Traffic Act.
Handle food carefully and keep customer information private.
How you are paid. The merchant whose order you deliver pays you the agreed delivery fee, by PayNow or cash, as agreed for that delivery. Kopi Boy does not pay riders, does not collect your fee and takes no commission or deduction from it. The delivery fee shown in the app is only a suggested estimate. Agree the amount with the merchant before you accept the delivery. We do not set or guarantee any rider's earnings, and we are not responsible if a merchant does not pay.
You are responsible for your own income records and for any tax you may owe on your earnings.

7. What you must not do

Break the law or use Kopi Boy for anything unlawful.
Post false, misleading, abusive or harmful content, or content that exposes someone's private information.
Try to get around our systems, access other people's data, scrape the service or disrupt it.
Use another person's identity, or create accounts to abuse deals or offers.
Ask customers or merchants to pay outside the details shown in the app in order to cheat anyone.

8. Suspending or blocking accounts

We may remove content, pause an account or block it if we reasonably think these terms have been broken, if the account is unsafe or fraudulent, or if the law requires it. Where we can, we will tell you why.

9. Our responsibility

Kopi Boy is provided "as is". We work to keep it running and accurate, but we cannot promise it will always be available or error-free. Because we are not the seller or the deliverer of the food, to the fullest extent the law allows, we are not responsible for the quality, safety, description, delivery or delay of food, or for disputes between customers, merchants and riders. We are also not responsible for losses we could not reasonably have foreseen. Nothing in these terms limits any liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, or for fraud.

10. Privacy

Our Privacy Policy explains how we handle personal data. It forms part of these terms.

11. Changes to these terms

We may update these terms from time to time. We will post the new version here with its date, and for important changes we will tell you in the app or by email. If you keep using Kopi Boy after a change, you accept the new terms.

12. Governing law

These terms are governed by the laws of Singapore. The courts of Singapore have jurisdiction over any dispute about them.

13. Contact

KOPIE BOY (UEN 53535194A), trading as Kopi Boy
Email: kopiboysupport@gmail.com

Effective 22 December 2026

1. What Kopi Boy is, and what it isn't

3. For customers

An order is a deal between you and the merchant. The merchant may accept or decline it.

Check the order total, any delivery fee, the pickup or delivery details and the PayNow details before you pay. Pay only the merchant named in the app. If there is a delivery fee, it is part of what you pay the merchant; you do not pay the rider separately unless the merchant tells you so.

Cancellations, changes, refunds and complaints are settled between you and the merchant. If there is a problem, tell us at kopiboysupport@gmail.com and we will try to help, but we cannot promise a refund or a result.

Scheduled and next-day orders are accepted at the merchant's discretion and may be subject to cut-off times shown in the app.

4. Food safety, allergens and halal

Merchants are responsible for the food they prepare, for its hygiene and safety, and for holding any licence, registration or approval the law requires them to have (including any requirements of the Singapore Food Agency).

Merchants are responsible for the accuracy of what they say about their food, including ingredients, allergens and any halal claim. We do not inspect kitchens or certify food.

If you have an allergy or dietary need, ask the merchant before you order. We cannot guarantee that any food is free of any ingredient.

5. For merchants

Subscription. Merchants pay a subscription of S$29.95 per month to KOPIE BOY. There is no commission on your sales. Any free or founding-merchant period will be told to you in writing (by email or in the app) and applies as told.

How to pay. Pay by PayNow or bank transfer to KOPIE BOY, using the details shown in the app or sent to you. Paying earlier for more than one month is fine.

Late payment. We will remind you first and allow a short grace period. If a subscription stays unpaid after that, we may pause your kitchen so it takes no new orders until you pay. Orders you have already accepted should still be fulfilled.

Cancelling. You can stop at any time by telling us. Months already paid are not refunded unless the law requires it.

Price changes. We will give at least 30 days' notice of any change to the subscription price.

Paying riders. If a rider delivers your order, you are responsible for paying the rider the delivery fee you agreed with them, on time, by PayNow or cash. You may include a delivery fee in what the customer pays you, but whether you do, and how much, is for you to decide; the fee shown in the app is only a suggested estimate. Kopi Boy does not pay riders or take any part of a delivery fee.

Your responsibilities. Keep your kitchen details, menu, prices, photos, opening times and payment details accurate; prepare food safely and lawfully; fulfil orders you accept; treat customers and riders with respect; and keep customer information (such as names, phone numbers and addresses) private and use it only to fulfil the order.

Your content. You keep ownership of your photos and descriptions. You give us permission to display them in Kopi Boy and in our promotion of Kopi Boy. Only upload what you have the right to use.

6. For riders

Riding with Kopi Boy is free. You choose when, where and whether to ride. You are independent, not our employee.

You are responsible for your own vehicle, licence, insurance and safe riding, and for following the law, including the Road Traffic Act.

Handle food carefully and keep customer information private.

How you are paid. The merchant whose order you deliver pays you the agreed delivery fee, by PayNow or cash, as agreed for that delivery. Kopi Boy does not pay riders, does not collect your fee and takes no commission or deduction from it. The delivery fee shown in the app is only a suggested estimate. Agree the amount with the merchant before you accept the delivery. We do not set or guarantee any rider's earnings, and we are not responsible if a merchant does not pay.

You are responsible for your own income records and for any tax you may owe on your earnings.

7. What you must not do

Break the law or use Kopi Boy for anything unlawful.

Post false, misleading, abusive or harmful content, or content that exposes someone's private information.

Try to get around our systems, access other people's data, scrape the service or disrupt it.

Use another person's identity, or create accounts to abuse deals or offers.

Ask customers or merchants to pay outside the details shown in the app in order to cheat anyone.

9. Our responsibility